Meet the founders

Our company is committed to building lasting relationships based on trust and open communication. Our dedication to exceptional customer service goes hand-in-hand with this philosophy. We understand that great service is not just about solving problems but about anticipating needs and providing a personalised experience. Our team is always ready to go the extra mile, ensuring that every interaction leaves our customers feeling valued and supported. We see every customer as a partner and aim to create experiences that foster loyalty, trust, and satisfaction.

Travel Tailor.
A new era of travel management.

Contact us for more information

Zoe Reinitz

Founder & Managing Director

Zoe is an experienced and dedicated travel manager who has worked in the travel industry since 2012. Throughout her impressive ten-year career, Zoe has worked with clients across Australia, many working with her throughout her entire career. Zoe’s ability to motivate, improve performance and set goals has been vital in helping the team reach success. Zoe's passion for the industry shines through all of her work, and her clients can always trust that they receive exceptional service from a diligent and detail-focused partner who is reliable and knowledgeable.

Chris Lancaster

Founder & Executive Director

Chris is a highly respected and experienced travel consultant who's had remarkable success in the travel industry. With an unbeatable work ethic, unparalleled skill set, and a passion for helping his clients, Chris quickly rose up the ranks of Flight Centre Travel Group, where he started as a complex airfare specialist in student travel, quickly becoming the top travel consultant within the group’s global business. His client base soon expanded to include those needing high-end executive leisure services and corporate travel arrangements for their companies. With over ten years of expertise, Chris has become one of the most trusted and prominent figures in the travel industry today.